Frequently asked questions
We've gathered
some of the most frequently asked questions in one place. Browse
through the categories of frequently asked questions below and click
on a question for answers. Can't find the answer you need? Please
feel free to reach us via our Contact
us page.
How can my company enter?
You can enter all JPMorgan Chase Corporate Challenge events worldwide
right here at jpmorganchasecc.com.
On this website, consult the Series schedule and locate the city
closest to your office. Then click on that link and you will find
registration information and a contact number along with
links to online registration for that particular date. Unless otherwise noted, you can
enter as many JPMorgan Chase Corporate Challenge® events
as you like and your entire company is eligible to participate,
as long as you and your teammates have met the eligibility requirements.
Can I sign up as an individual?
No. The Corporate Challenge is a team event, and you must have a minimum of two men and two women; or four men; or four women; to be able to field a team.
Why Is It Important to Wear a Race Number?
Because many thousands of people enter Corporate Challenge events,
the only way we can properly identify you is by your race number.
This becomes critically important in the event of a medical emergency.
Our event is also covered extensively by the media and through photography on
this web site and we strive to report 100-percent accurate information.
Where Should I Wear my Race Number?
Please pin it to the front of your shirt (we encourage all participants
to wear their company's t-shirt). If you do not wear a race number, you
run the risk of being identified as a “bandit” runner and your
company risks disqualification from this year’s Corporate Challenge.
Race numbers should never be photocopied as that also risks disqualification.
Are walkers allowed?
Absolutely. The Corporate Challenge is an event for all comers –
racers, joggers and walkers. For safety purposes, however, baby
strollers (and baby joggers) and non-service dogs are not allowed
on the race course.
What are the eligibility requirements?
There are detailed eligibility requirements provided on the Eligibility Rules page
for each city on this website. Topline,
however, our event is open to all employees of corporations, businesses
and financial institutions, just as long as they work 25 hours per week
and have been employed by the company for at least three months prior to race night.
What exactly is a Most Senior Executive (MSE)?
The Most Senior Executive is the highest full-time executive management
level employee in your company in your specific Corporate Challenge market.
For instance, if your company headquarters is in New York City, but
you are entering the Chicago race, then the highest ranking full-time executive management
level person
in your Chicago offices qualifies as the MSE. For more information
on this category, please see the Most Senior Executive Category or Eligibility Rules for your city.
I work in Chicago? Can I run in your New York event too?
Sure, as long as you meet the team eligibility requirements.
How much does it cost to register my team?
The cost is equal to the number of runners from your company times
the per person entry fee posted on the website. There is no separate team
entry fee. There is an additional credit card fee if you choose to pay by that method.
Can I register a team on race night?
We do not accept race night registration. Each event has a pre-race registration deadline.
What options do I have for paying the entry fees for my team?
You may pay the entry fees online by credit card or by mailing in one single check.
My runners are paying a portion of their entry fee. How do I set up my company's payment method?
Set your payment method as “Team Captain Pays.” This allows your runners to
sign up online without being required to pay their entry fee online. When all
of your runners are registered, you can either pay online for the team by
credit card or mail in one check covering all of the entry fees. The system
will not accept partial credit card payment from individual runners. We
cannot accept individual checks from runners.
I signed up my company online, but did not receive a confirmation email. What should I do?
Add "confirmation@jpmorganchasecc.com" to your address book.
This ensures that you will receive future email correspondence from the
race coordinator. Next, please send an email to
confirmation@jpmorganchasecc.com
requesting a second confirmation email. Please include the city you are
registering for along with your company name. Remember, you will not
receive the second confirmation unless you have added our email address
to your address book.
I did not receive my runner entry confirmation email. How can I find out if I am entered?
Head to the home page of the race you entered. Click on
“Confirm” in the “About” box on the left side of your screen and
fill in the Entry Confirmation screen. Be sure to add
"confirmation@jpmorganchasecc.com" to your email address
book. This ensures that you will receive future email correspondence
from the race coordinator.
Why do I have to designate my Most Senior Executive (MSE) separately?
Each runner must agree to the waiver and register individually
for the event. The Company Captain is responsible for identifying the
one person, if any, on their team that meets all of the MSE criteria.
Using the Captain Tools, the captain designates a single MSE entrant
from the list of registered runners. Please note that filling in the
most senior executive at the captain's corporate location on the
company signup page does not designate that person as an MSE entrant.
How do we change our Company Captain?
Please contact the Race Coordinator listed for your city
in the At A Glance box, located at the upper left side
of your city's homepage.
Who is the beneficiary of this event?
During the 2007 JPMorgan Chase Corporate Challenge Series, the JPMorgan
Chase Foundation donated more than $500,000 to not-for-profit organizations
throughout the Series cities. You can access a chart that lists
the specific beneficiary in each city by clicking
here.
Can my organization be a beneficiary?
If your organization is interested in being considered as a beneficiary,
please contact us at series-info@jpmorganchasecc.com.
Please note the event you are interested in and tell us a little
about your organization.
It's very hot/raining/snowing (etc.) Is the race on?
The JPMorgan Chase Corporate Challenge is, normally, a rain or
shine event. We have had some weather-related cancellations in
32 years of operation. However, there have been instances where
we have turned off the time clocks and encouraged all participants
to sit out the event or, if they must participate, go well below
their regular training pace. If weather affects the Corporate
Challenge on race day, we will announce it on this website promptly.
Bookmark www.jpmorganchasecc.com
and check back regularly.
Where can I park/how can I get around on race night?
Click on your city’s link on the home page of this website.
You’ll find traffic information (street closings, restrictions),
parking details and driving directions listed under the maps/directions link.
How are the results compiled?
We score three categories – Men’s Team (four men), Women’s
Team (four women), Mixed Team (two men, two women). It is solely
up to the Company Captain to determine what participants go on which
teams after the runners have turned in their times that evening.
You cannot place an employee on two separate scoring teams. You do not have to enter everyone's time.
How and when do I submit my company teams' times?
Submit your team scores online the next business morning
using Captains Tools.
When will the team results be ready?
Normally, complete team results from a particular city will be on
this website approximately one week following the completion of the event.
Thank you for your patience with this, as every entrant’s
eligibility requirements must be screened.
There is a problem with the results. How can it be fixed?
If you feel there is a discrepancy in the results, please contact
us at series-info@jpmorganchasecc.com.
We will investigate immediately and get back to you.
Why do you only report the top five individual finishers?
The JPMorgan Chase Corporate Challenge is a team event, promoting
corporate fitness and camaraderie. As such, we put the focus on teams rather than individuals.
Who qualifies for the Championship?
You will qualify for the Championship if you are a member of a team
finishing in first through fifth place in any Corporate Challenge race,
or in the top 15% of the New York City race.
Our team has qualified for the JPMorgan Chase Corporate Challenge Championship in New York. What's next?
Congratulations. You will be contacted directly by our Championship
Race Coordinator and will receive all the pertinent information
your team will need for the event. You should receive an information packet
one month before the event. If not, please contact us at
championship@jpmorganchasecc.com.
Can my company enter the T-shirt contest?
We’d love it, and so will your employees. You will find the
necessary information on this website. Start by going
to the T-shirt Contest page under the General Information link for your city.
Where can we get a high-resolution 2008 Series logo for our design?
Right here. Just click on the links below to download
the logos. The official PMS colors this year are:
 |
Blue,
PMS 300
Yellow, PMS 123 |
1
color logos
I’m interested in having the Corporate Challenge come to my city. How can that happen?
Let us know of your interest by emailing us at
series-info@jpmorganchasecc.com.
The 2008 Series schedule already has been announced.
I saw my picture on the website. Can I get a copy?
We try to fulfill all reasonable requests. Contact us at
series-info@jpmorganchasecc.com
and be very specific about the photo you are referencing. We will
do our very best to locate the photo and then we will get back
to you with how you can get a digital copy.
My company is interested in becoming a Series sponsor. How can we make that happen?
Send us your request at
series-info@jpmorganchasecc.com
and we’ll make sure our sponsorship group sees it and gets
back in touch with you.
I received an email from JPMorgan Chase requesting personal
information, including confirmation of my account. Why did I receive this
and what should I do?
The JPMorgan Chase Corporate Challenge does not send
emails requesting you to reply with your credit card details. If you
suspect any sort of fraud, such as phishing, please visit
http://www.chase.com.
I placed an order on the online store, and have a question
about it. Who should I contact?
The online store is run by Green Layer. Their Customer Service department
can be reached by phone at (888) 384-6968 or (515) 327-8861, option two, or
by email at customersupport@green-layer.com.
|
Email this page
Print this page
